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Refund and Cancellation Policy

Refund and cancellation policy for Healing and Mentoring sessions.

Should you need to cancel or re-schedule your appointment for any reason, please provide 48 hours notice so I can offer your place to someone else. A significant amount of energy and preparation goes into all healing sessions.

A credit may be applied for unseen circumstances requiring a cancellation/re-scheduling once only. Further cancellations or re-scheduling with less than 48hrs notice will mean your payment and session will be forfeited.

Due to a change in Paypal terms, fees are no longer refunded to sellers who issue refunds, as a result any refunds will be minus Paypal fees. 

Refund policy for all workshops:

I understand ‘life’ can throw us curve balls from time to time! A 3 day cooling off period whereby you can receive a full refund should you change your mind for any reason.

Due to the extensive time involved in preparing classes, the pre-class content, the small class sizes, my attention to each individual participant and my intention to keep them affordable, unfortunately deposits are non-refundable beyond this.

In some cases where there are no pre-requisites for a workshop, tickets may be transferable to another person.

In some cases the balance of payments (not including deposits) may be transferred to another workshop.

No refunds on the balance of payments or transfers can be granted if registration is cancelled within 10 days of the workshop.

Due to a change in Paypal terms, fees are no longer refunded to sellers who offer refunds. As a result, any refunds will be minus Paypal fees. 

Payment plans

I offer payment plans with no additional fees to allow easier access to my services. Should you choose to discontinue for any reason, full payment is still required as stated in the above refund/cancellation policy. If payments are dis-honoured/not made on time, access to course material and support will be suspended until such time as payments have been rectified.

Subscriptions

If you have signed up for a program with monthly payments and no-lock in contracts through paypal, you must cancel your subscriptions from your paypal account.  

This policy is in addition to any rights you have under the Australian Consumer Law.

Thank you.

I would like to acknowledge that I live and work on the land of the Wurundjeri people of the Kulin nation and I wish to pay my respects to the elders past, present and emerging. Sovereignty has never been ceded.

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